Returns & Refunds

We offer returns only for items that arrive damaged or defective.

If your item is damaged, defective, or you received the wrong product, please contact us within 14 days of receiving your order at biermannjoshua@gmail.com. Please include your order number and clear photos of the issue so we can assess your claim.

If your claim is approved, we will provide instructions for returning the item and arrange a replacement or refund where applicable.

Non-Returnable Items

We do not accept returns or exchanges for any other reason. This includes:

• Change of mind
• Incorrect size or preference
• Sale items
• Gift cards

Items that have been worn, used, damaged by the customer, or are not in their original condition and packaging are not eligible for a refund or exchange.

Refunds

Once we have received and inspected the returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund.

If you have any questions regarding your order, please contact us at biermannjoshua@gmail.com.